Your refund application and payment will be handled by the Refunds Team who act as the administrator of the Refundable extension provided by Us. To apply for a Refund You must Apply Here https://refunds.refundprotect.co/ and complete the Refund Application Form as soon as possible after becoming aware that you cannot use the Booking, and no more than 60 days after the Booking.
If your Booking is cancelled or postponed you should contact Our customer service team to discuss your options; see your Booking confirmation for contact details.
Make the apply here is the main work click to this link https://refunds.refundprotect.co/
The Mitchell Creek Rock 'N' Blues Fest is situated on a beautiful 90 acre property in the heart of Queensland's Mary Valley just 2 hours drive north of Brisbane & 45 minutes west of Noosa.
Address: Lot 3 Mitchell Creek Rd,Upper Kandanga, Mary Valley,Noosa Hinterland
Directions: 9 km through Kandanga - Over Doyles Bridge - Turn left onto Mitchell Creek Rd - into the Festival Valley
Big Weekender Passes- Gates open 8:00am Friday Saturday Sunday and leave by 12pm Monday
VIP Weekender Passes- Gates open 8:00am Thursday Friday Saturday and Sunday leave by 12pm Monday
2 Day Passes Fri/Sat- Friday 8:00am, leave by Sunday 10:00am Sat/Sun- Saturday 8:00am, leave by Monday 10:00am
Day Passes- 8am till late
There is no power at the campsites. No generators are allowed. Please bring your torches! You are permitted to bring your own Gas Cooking Equipment and Lighting. You may not leave unattended. Ice will also be provided and there will be a phone charging service available on site.
Yes, children are permitted to attend the festival under adult supervision. Under 5’s are free of charge.
In 2017 we are introduced our "Rides & Slides" Kids Corner. With hula hoop and fire twirling workshops and face-painting, among other fun activities. Our Kids Corner is fully supervised and located in a special demarcated area.
You will need to bring your own Cord/Rope, Pegs and Zip-tie’s, as well as your Name and Order ID on a piece of paper either laminated or within a Plastic Sheet to attach to your Peg.
No Campfires are allowed.
Gas and electric Barbeques, including gas and spirit stoves are permitted provided they are not left unattended, are suitably contained and do not have the potential to generate airbourne embers.
We have a licensed bar for your convenience with entertainment to the wee hours of the morning, however we are also BYO.
Please note there is no Glass allowed.
Please take a read of our Safe Consumption of Alcohol Policy.
Dog's are not allowed within the main festival arena/food court area.
Alternatively, Katie's Ark Luxury Pet Retreat is down the road from the Mitchell Creek festival site, located on Mary Valley Road. Contact them on 07 5371 7627 or visit their website: http://www.katiesark.com.au/
Yes, there are disabled facilities onsite.
Please note that as the festival site is located on a private property, the paths within the site are not sealed paths, rather grass, which have the potential to become a little soft for access to wheel chairs.
There are volunteers available to assist where needed.
Yes, Ice will be available.
Yes, food vendors will be open from Thursday until 12pm on Monday
Live entertainment will start at 12pm
Live entertainment will start at 10:00am
Further detail on each MCRNB Ticket can be found within the Ticket Type FAQs or on the Book Tickets Page.
For more Information on how to access, name and download your Mitchell Creek Rock N Blues Fest Tickets, please go to the Ticket FAQs.
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